Online Pre-Ordering was open up to 48 hours after the original photo day and has since closed on the 15th. For late form orders, the options are:
- The school can mail it to us
- The school can send it back home and
- The parent can mail it to us
- The parent can call us to order over the phone with a credit card
- The parent can wait to order online using the info from the proof sheet sent once the photos are processed
Please note, any orders mailed in will be processed and shipped to the school 2-3 weeks from the date the order was received, it will not ship with the other orders placed on photo day.
Please mail orders to
Upstate Images Attn Customer Service
307 Gilead Rd
Huntersville NC 28078
Most questions can be answered on the Upstate Images FAQ page. The direct link is https://www.upstate-images.com/faq
For other questions or concerns, please reach out to Upstate Images Customer Service at 1-855-773-3321. The team is available from 9:00 am – 7:00 pm Monday through Friday. Or you can send a detailed email to [email protected] be sure to include as much information as possible such as School Name, Students Name, Grade, Teacher, Photography Program, and Order Number (if available).